A major bug appears in the latest Adobe Creative Cloud update

adobe creative cloud-updater-0

Adobe has been forced to withdraw the latest Creative Cloud update after verifying that this version might contain a script using a script that would automatically remove certain important user data stored on your Mac locally and without prior notice. A failure that in my opinion is quite serious and inexplicable since you need to create a very specific command chain to achieve this for obvious security reasons.

The problem in particular occurs when a user enters Creative Cloud after installing the latest update with version number 3.5.0.206. When the user enters check your folders In Finder, you will see how the first folders stored alphabetically have been deleted in the root directory, which means that if you don't have a backup on hand to restore these folders, we will have lost personal information.

http://www.youtube.com/watch?v=0xKlFO3_j5ETal y como podéis ver en el vídeo, los clientes del Backblaze data backup service, were the most affected by this bug, since it encrypts the data in the root folder with a hidden file ".bzvol" and that normally and in alphabetical form is the first file for many Mac users.

For this reason, BackBlaze has already been notified by many users, confirming the failure by the company, since in the update process a hidden folder called ".a" is created to install the required update files and subsequent execution of Creative Cloud, and during that sequence deletes the content of the root file.

Adobe has already come to the fore to sing the mea culpa:

We are aware that some customers have experienced this issue and we are investigating it in order to resolve the issue as quickly as possible. We are stopping the release of the update until the problem is resolved.

Meanwhile, Adobe advises users to have downloaded the Creative Cloud update, do not install it. And for those users who need immediate access to Creative Cloud, Backblaze suggests that you create a "bait" folder by naming it alphabetically first in alphabetical order.


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  1.   Antonio said

    A folder (with all the subfolders) disappeared for me last week, all of a sudden, effectively the first one in the disk directory, with 200gb. Today I have spoken with Adobe Spain but the technician was not clear about it, they have told me that they believed that what he was erasing was in the Cloud? They told me to answer me, I'm waiting. Furthermore, it has not left a trace, it is as if it had never existed, neither Data Rescue, nor Disk Drill, nor Diskwarrior…. I don't know what type of script it would be, nothing is recovered from anything, not even 1 mb.