One of the potentials that Apple has is its customer service y technical support, and according to a new report from Apple, it's looking for ways to make it even easier and faster give this technical support. According to a report published on November 20, Apple reports that it is developing an application for iOS that would provide its customer base with even easier access than on top. help your technical support staff act faster. The solution of the problems will be made with several suggestions for your device and options for its repair. These options would cover Macs, iPhones, iPads, and other Apple-branded devices.
Images from the unofficial app were provided to Sonny Dickson and initially posted by uSwitch Tech, and shows a series of details about the application itself, as well as the services that would be linked to the application.
Specifically, the users of the application would have access to the Apple technical support, including an option for a direct conversation via chat. Users will also be able to obtain the necessary information to send your device to the service: schedule a visit to the Apple Store. There is also an option to read a variety of supporting documents for Apple devices.
According to a source, the initial report indicates that, as expected, the new application will be linked directly to the client by Apple ID. This means that all the devices you have registered can have the help of this application, making support or technical assistance even easier for all your registered products. There are still unanswered questions, as it is not known whether or not it is a standalone app, or could be natively integrated into future iOS like other Apple apps.