If you have 2012st or 2013nd gen MacBook Pro retina, i.e. XNUMX and early XNUMX MBPs and the battery is starting to show signs of weakness, it is possible that Apple replace your Mac with a newer model. According to testimonies collected by several users who came to Apple with this battery problem and received in exchange a 2016 or 2017 MacBook Pro. The test that Apple performs in this regard is that battery cycle must be less than 1000 and the autonomy of the same is considerably reduced with respect to the technical specifications.
To know the number of battery cycles, you must carry out these actions:
- Click on the apple in the upper left,
- press About this Mac and then System report
- In the new window, you must click on the left side.
- Find the line on the right Terms.
However, although our Mac fits this description, it is not certain that Apple will replace your equipment, since it is not a replacement program announced on its website. The reason why Apple takes this measure is the following: in certain Macs this repair is an expensive task, because when replacing the battery, Apple must also replace the back of the equipment and the manufacturer does not have the inventory of this component in this time, if this circumstance occurs, instead of making your customers wait, customer service sometimes offers a full exchange, for the price of battery repair. Apple expects to have replacement of these components starting next fall.
The price of the repair differs from the country in question, but this is between 200 and 250 euros. So if we're lucky, Apple can trade your 2012 or 2013 Mac for one that's less than 12 months old.
My MacBook Pro from mid-2012 sometimes goes black and unresponsive. I put my finger on the power button and the icon appears saying to connect to the power. I connect it and restart it and when it turns on it has for example 30 or 40% of the battery !!!
The battery has 506 cycles but the "Conditions" line shows "Normal".
Do you think it would be a case for a possible replacement?
Hello, yesterday I took my MacBook Pro 15 retina from 2012 to the Apple Store in Valencia (Calle Colón) as my battery was very bad. "Excited" of me, I went to see if I was lucky and they changed it for a new or more current one.
The guy who attended me did not even mention it out of care (I thought it would be normal if they didn't tell you right off the bat: yes man for € 209 we give you a new laptop, but I thought that if you processed the complete application, signing that you are in Okay and all that stuff, there would still be luck, but it seems like not.)
Well, yesterday they told me that an email would arrive when they had the piece (3-5 days).
Well, this morning I received an email saying that I could take it. (Lack of stock in Valencia they do not have)
I have taken it before 12 o'clock and before 14 o'clock another email has arrived as it had already been repaired.
They have given me my laptop repaired, yes, they have even changed the screen due to a problem that it is seen that my model had (by s / n) that came under warranty even though 5 years have passed. With what counting that for the battery change, Apple changes the entire lower case with keyboard and trackpad included (which already made grace could have put the screw cover also new, but hey ...) and the entire screen ( case included) have left me the laptop aesthetically almost new. That is if the interior except the battery is all that my laptop carried.
So feeling very sorry (I was the first) this news, at least in Valencia it is not valid 🙁