Apple will update its website by improving the integration of the appointment system in the workshops and in the Genius Bar

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Apple wants the experience of browsing its website to be as simple as possible without having to resort to different sections or if it is necessary to do so, make it a natural transition, that is why it will make changes to integrate as much as possible both the procedures related to the Apple Store and the online division, that is, to integrate the services for appointment scheduling in the Genius Bar as for workshops.

The latest indications are that Apple will launch these "minor" but very important changes tomorrow tuesday, august 25Although this is not officially confirmed, everything points to this date.

Genius bar-support-workshops-apple-1

Currently when accessing the web to arrange a date In a workshop, we will have to choose the topic and check the availability in the chosen store to specify the day and time we will attend the class. However the new version will be much more integrated on the store page itself without having to consult by topic.

On the other hand, accessibility is also updated both on the web and in access through mobile devices. We can even read a note that was sent to the employees of this change:

Visually or hearing impaired clients can more easily use the appointment system

While the appointment system in the Genius Bar will work as usual, the Workshop schedule will have improvements, this means that there will be three categories: Discover, Create and Organize. Which will allow clients to more quickly locate what type of appointment they need.

In short, I am in favor of the changes carried out on the web to simplify the experience are welcome since they help to make the processing or the search of the sections not cumbersome but rather that it occurs naturally without having to look for one or another section to make an appointment for example.


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