Apple's replacement programs are well known by the users of its products and it is that when a device, part or similar has a problem in its manufacture and is defective for some reason, at Apple they open what is called a Replacement Program.
In this case, the computer affected by a problem is a 13-inch MacBook Pro, specifically those manufactured between 2016 and 2017. What this program does is directly solve the problem of your Mac, if it has one, with all management, shipping and other expenses paid. In these cases the equipment does not need to have a warranty simply if you are in the support program contact Apple and they will take care of everything.
When your 2016 or 2017 MacBook Pro battery doesn't charge more than 1%
The small headline is more than clear also in this article that we link above, a series of steps that you can take if your Mac is seen in this problem are detailed. In the event that it does not work, you can simply or must perform the steps indicated to solve it.
A very small number of customers with MacBook Pro computers from 2016 and 2017 have had a problem related to the battery not charging more than 1%. Additionally, the battery status for these devices indicated "Repair Recommended." If your battery status is Normal, it is not affected by this problem. If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to replace your battery for free. Your computer will be examined prior to repair to verify that it meets the requirements for a free battery replacement.
The devices that are on the list to access this free battery change program are:
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
It is curious that Apple adds in the fine print: »This document will be updated as more information about it increases.» so it is possible that they will continue to add more computers affected by this failure. Of course these types of movements are what make people trust a brand at the time of spending a fortune on it.