The Apple TV TV application works as a link to unify the content of installed third-party video applications, Apple TV channels, and iTunes purchases. Soon we will have access to Apple TV + shows and movies and AppleArcade. This application seems to be giving some users certain problems.
The problem is not with the device itself, if not that is happening in those who have installed the new software version, tvOS 13 and it seems that at the moment there is no solution.
Apple TV problem seems to be due to tvOS 13
With tvOS 13, the Apple TV TV app was redesigned adding new features and apparently that is what is causing problems for some users. Because these are affecting Apple TV HD devices but also 4K. It is not a problem that affects all users, but it does affect enough that Apple has to worry about it.
A problem that causes When browsing the application, it crashes and stops working. This situation should be resolved soon, because there are ten days until the premiere of Apple TV +, and the TV application is the one that will help us to enjoy all the series and movies that are expected to revolutionize the panorama of video on demand. For example Dickinson or The Morning Show.
Although we are currently in development of tvOS 13.2, nothing has been found to indicate that the problem can be corrected. So do not think that installing the beta can suddenly solve the problem that you may be suffering. What's more, some new ones can be generated, because after all it is a beta. For the good and the bad.
You may not be experiencing any issues with your Apple TV if you have the new version of software installed. If so, don't worry, it doesn't have to arise. However, if you are one of those who have noticed that it is not going well, For now, we have to wait for Apple to take over and launch a patch to fix it. There is no other, for now, to wait.