Some users complain of problems on their 2020 MacBook Air and MacBook Pro with USB 2.0 accessories

macbook

Some users of the new MacBook Air and MacBook Pro This year they are having some problems. Errors appear when using an accessory connected to the USB 2.0 port. Apple has already been informed of this, and it will surely remedy it.

The first thing they will think of Cupertino is that it is the fault of the accessory in question, which does not meet the necessary specifications. But the funny thing is that the same accessory on the same MacBook works perfectly if it is connected to the port USB 3.0. We'll wait to see what Apple says.

It seems that the latest notebooks released by Apple this year have a problem with their USB 2.0 connection. MacBook Air and MacBook Pro users who have one of the newer 13 inch models 2020 Released earlier this year they seem to be experiencing some issues with some USB 2.0 accessories connecting to their machines via a Hub or adapter.

There are a number of complaints on the subject in various specialized forums and in Apple Support Communities. Affected customers explain that devices are sometimes they disconnect randomly.

There are also complaints regarding disconnection and freezing issues when using USB 2.0 accessories that connect to a Mac through a hub hubAlthough there doesn't seem to be a clear pattern as to which accessories are affected or when the problem occurs, making it difficult to determine what might be causing the disconnections.

Problems with some USB 2.0 accessories

Hub

Some USB hubs and accessories get disconnected for no reason.

Affected users report that they have connectivity issues with all types of devices that require a USB-A connection, including mice, keyboards and other accessories. Multiple hubs have been tested, suggesting that the problem is not caused by a particular brand of hub, and it also appears that most of the complaints are limited to USB 2.0 accessories rather than USB 3.0 and 3.1 accessories.

SMC resets, safe mode, Disk Utility repairs, different user logins, and OS reinstalls have failed to fix the error, suggesting that it may be something Apple needs to fix in a future macOS update, if it is a software problem.

Several MacBook Pro and MacBook Air owners have contacted Apple so that the company is aware of the problem and may have a quick solution. Apple has been replacing some affected machines with new models, but users report that the problem persists even when a new computer is provided. We'll wait to see what Apple says ...


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