Mail app has issues with macOS Catalina

Email

Since macOS Catalina has appeared on the scene, users are reporting problems with this new version. Some get recurring problems that force them to restart their computer. For others, the problems encountered are minor, such as relocation of folders. Now we know that the Mail application is also failing in this new update.

It is a not too serious problem. However to users what is happening, They state that it is complicating their daily tasks and hope that it can be solved soon.

Mail users are losing data

New information warns that some users of the new version of macOS Catalina are having problems with the Mail application. They claim to be losing data. Specifically, the data is not available to other clients that have access to the same mailboxes.

Once they are updated to the latest version, the Mail app apparently syncs correctly as well. Nevertheless, or messages are missing or contain incomplete versions.

In other cases, moving messages between mailboxes may result in some being blank showing only header data. In the most serious situations, if that message was moved to a mailbox that acts as a server, the other devices that have access to it, they can't see the message. This happens because Mail warns that this message has been deleted.

The Mail application in macOS Catalina has errors in the recovery of messages

The worst thing is that if this message is inside a chain, it can make it disappear, with the disorder that can generate the loss of so much data, which in some cases can be crucial.

Some analysts and developers, warn, To the users who trust Mail the most, is not to update to macOS Catalina at the moment. Those who have already updated and do not notice any change, better than better. But it can start to fail. For those of you who are noticing these "oddities", there is currently no solution from Apple, except that they are already working on macOS Catalina 10.15.1 beta

If you are thinking that the solution is to reverse the update and recover the backup you made with Mojave. There is not much good news. That backup could be recovered, but in order to get back to normal, necessary access older versions of folders in the Mail data store and then use the import mailboxes command to selectively import them as new local mailboxes that will not affect messages on the server.


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  1.   Aitor said

    Mail is randomly opened to me in split screen…. I have to close the app completely so that this bug is not reproduced. It's a nuisance ...

  2.   Salomon said

    Mail has problems in Catalina like IOS13.1.2, many times in both systems it is necessary to refresh the app so that it shows the emails.
    In IOS 13 when pressing on Mail the sub menu should show the new emails and it does not, even with emails.
    Definitely these operating systems are a loose wheel, each one reacts as it pleases.