Many of us are not aware of the expense that a large company like Apple supposes to cover all the problems of its devices under warranty and less when the firm also adds replacement programs for its products by some I fail like the case of the butterfly keyboard of the MacBook.
These Apple butterfly keyboards still have an active repair program today and it is that since its launch in 2015 with the 12-inch MacBook have added some problems. These translate into years of spending for Apple and despite all this it seems that this last year the costs derived from warranty have dropped considerably. Partly due to the elimination of these keyboards, but also due to the arrival of significant changes in the iPhone 12 that allow you to replace all the crystals without having to change the entire device.
Not all of the billions of dollars in warranty savings are focused on Macs, but they are the products that can cost the most. Also when we talk about components that cannot be repaired and you have to change the complete equipment the expense is obviously higher.
In a report released by Apple, the company indicates that $ 2.600 billion was spent on warranty claims during the current fiscal year, this is almost 45% less than the 4.600 billion dollars spent in 2016. These differences continue to grow and it is important for Apple to polish its hardware as much as possible to save billions of euros in warranties. Currently these are the Macs that have the butterfly keyboard replacement program totally free for the customer:
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2019, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2019)
Surely these costs continue to decrease over time and this is really good for the company, but it is also good for the customers since it is less problems in the devices as well indicated in MacRumors.