I-akhawunti ye-Twitter esemthethweni ye-Apple yokuxhasa izigidi zabasebenzisi bayo isivele iyasebenza futhi ungayithola ngqo ngokuthayipha injini yokusesha ye ingosi yokuxhumana nabantu @Applesupport Le akhawunti yilapho inkampani ihlose ukunikeza ukwesekwa okusemthethweni ngendlela efanayo nokuthi yenza kanjani kuwebhu ngengxoxo yayo, kepha iqonde ngqo futhi isheshe kumsebenzisi.
Le akhawunti iqinisekiswa ngokusemthethweni yinethiwekhi yokuxhumana enabalingiswa abayi-140, ngakho-ke qiniseka ukuthi Akuyona i-akhawunti eyimbumbulu, ukude nayo. Siyazi ukuthi kwesinye isikhathi ama-akhawunti walolu hlobo avela okungewona okwangempela, kepha kulokhu kuyi-akhawunti esemthethweni ngokuphelele yabafana baseCupertino.
Lokhu kungenye yama-tweets ethuliwe emahoreni ambalwa adlule kule akhawunti lapho ngaphezu kokunikeza ukusekelwa komsebenzisi basitshela ukuthi bazonikela ngamathiphu namasu ngemikhiqizo yethu ye-Apple:
Amathiphu nokufundiswa okuvela kuma-Apple Advisors afanayo owaziyo futhi owethembayo - manje atholakala ku-Twitter. #I -AppleSupport pic.twitter.com/ERVDMUjXO1
- I-Apple Support (@AppleSupport) Mashi 3, 2016
Abanye abasebenzisi bebelokhu becela i-akhawunti isikhathi eside. ukuxhaswa okusemthethweni kwe-Apple ezinkundleni zokuxhumana futhi yini engcono kune-Twitter ngayo. Lokhu ngokungangabazeki kungaba yithuluzi elithokozisayo kakhulu ukuba nokuxhumana okuqondile nokusheshayo nomsebenzisi, kepha ngaphezu kwalokhu kungasetshenziselwa inkampani uqobo ukusithumela umyalezo osheshayo ngezikhathi ezithile umemezela inketho entsha noma ulungise okuthile idatha eyiphutha, njll.
Sikholelwa ukuthi ukusebenza okungahlinzekwa yile akhawunti kuhle kakhulu kubo bobabili abathintekayo, bobabili abasebenzisi bemikhiqizo ye-Apple, naku-Apple uqobo.