Njengazo zonke izinkampani, I-Apple iguquka kumasu ayo wokumaketha kanye nensizakalo yamakhasimende kepha njalo nefilosofi ecacile yokunikeza ukwelashwa ngaphezu kwesilinganiso okwenza uzihlukanise nabanye ekunakekelweni kwakho kwangemva kokuthengisa. Ngokuya ngaleli qophelo, indlela okunikezwa ngayo ama-aphoyintimenti ku-Apple Store icatshangwe kabusha ukuthuthukisa ulwazi lomsebenzisi ngangokunokwenzeka.
Kuze kube manje uhlelo belusebenza lucela ukuqokwa ku- IGenius Bar ngekhasi lokusekela lika-Apple, ngocingo noma ngqo kwa-Apple Store uqobo, kwelinye lamakhompyutha. Ngale ndlela, lapho ukuqokwa kwangaphambilini sekwenziwe, kwakwanele ukuya esitolo se-Apple, ukhulume «nomhleli we-aphoyintimenti» ukubheka ukuqokwa bese ulinda isikhathi esithile ukubonisana neGenius esemsebenzini, manje lolu hlelo luzoshintsha ngokwengxenye.
Lolu hlelo olusha lokuphola lukhuthazwe yiPhini Likamongameli Ophakeme Wezokuthengisa, u-Angela Ahrendts, futhi usuka kumodeli yakudala yokuphola. Esikhundleni salokho, ikhasimende lichaza inkinga kumsebenzi we-Apple Store, oletha inkinga kuhlelo lwe-iPad, esebenzisa i-algorithm ekhethekile, isicelo sinikeza ikhasimende isikhathi sokulinda ngokuya ngezinto eziza kuqala.
Ukuze kuqondwe kangcono, uma ikhasimende lifika linenkinga ngesikrini se-MacBook Pro yabo, bazoba nesikhathi eside sokulinda kunomunye omane nje unokungabaza okuthile mayelana nokucushwa kwe-akhawunti yakhe ku-iCloud.
Ikhasimende okukhulunywa ngalo lizonikeza inombolo yocingo Yikuphi i-Apple ezokusebenzisa ukuthumela imiyalezo emithathu enezibuyekezo ngesikhathi sokuvala:
- I-SMS yokuqala izoqinisekisa isicelo sokuqala ku-Genius Bar futhi izokhombisa isikhathi sokulinda.
- I-SMS yesibili izosazisa ukuthi kufanele sibuyele kwa-Apple Store ngoba ukuqokwa sekuzokwenzeka.
- I-SMS yesithathu izokwazisa ikhasimende ukuthi i-Genius ikulungele ukumsiza nendawo eseduze lapho izotholakala khona esitolo.
Okwamanje asikhumbule ukuthi wuhlelo lokuhlola oluzokwenziwa kuphela kusukela ngomhla ka-9 Mashi kwezinye izitolo ze-Apple eMelikaNgakho-ke, uma impendulo yinhle futhi isho nokuphathwa okujwayelekile okungcono kokuqokwa, kungenzeka ukuthi kusabalale kuzo zonke ezinye izifunda zomhlaba lapho i-Apple iba khona khona.