Umbiko wakamuva we-American Customer Satisfaction Index (ACSI) ubeka i-Apple phambili uma kukhulunywa ngenkomba yokwaneliseka kwabathengi. Kulokhu, inkampani yaseCupertino ihamba phambili kuzo zonke izici lapho sikhuluma ngemikhiqizo iyonke, kepha lapho igxila kuzinkomba zokwaneliseka ngakunye komkhiqizo ngamunye, i-iPhone ibone ukwanda okuncane kwephesenti eli-1 ngokuqhathaniswa nedatha etholwe yilokhu okufanayo Ucwaningo luka-2019. Ngenxa yalokhu, kuseyiphuzu elilodwa ngenhla kwe-Samsung, ngoba iSouth Korea ihlala nama-81 kwayi-100 ngenkathi I-Apple inyukela kuma-82 kwayi-100.
Izingcingo akuyona yonke into ekulesi sifundo futhi kuhloselwe ukuhlola ukwaneliseka komkhiqizo jikelele. Ucwaningo lukhombisa ukuthi inkampani yaseCupertino inenzuzo encane ngaphezu kokunye kodwa hhayi kude kakhulu nesamsung. Ubuhle be-Apple ukuthi e-United States wuhlobo lwasekhaya futhi lokhu kusebenza ngaso sonke isikhathi.
Lo mbiko we-ACSI ukhululekile ngokuphelele futhi kulokhu ukhetha ababambiqhaza ngokungahleliwe. Ngalo nyaka Abantu abangama-27.346 XNUMX sekuxoxiswene nabo izakhamuzi e-United States phakathi kuka-Mashi 20 no-Ephreli 15. Lokho abazama ukukucacisa kuwo ukwaneliseka ngohlobo lomkhiqizo nemikhiqizo yalo ngokujwayelekile, ikhwalithi yemikhiqizo ikhasimende eliyibonayo kanye nenani elidluliswa yile nkampani. Vele, e-Apple asikho isizathu sokungakhululeki kulolu hlobo lwenhlolovo nangaphansi lapho kwenziwa ezweni lakho, kungakuhle ukubona lezi zinhlolovo kwamanye amazwe bese uqhathanisa imiphumela.