Apple ya ci gaba da kasancewa a wannan shekara ɗayan manyan kamfanoni masu daraja a kasuwa ta masu amfani da kuma nunawa bayanan da sharedididdigar Gamsuwa da Abokin Cinikin Amurka ya raba a yau. A cikin waɗannan bayanan mun sami rahoto wanda ya sanya Apple's Macs da iPads a matsayin mafi kyawun masu amfani.
A wannan ma'anar, dole ne a ce Apple ya rasa maki ɗaya a ci na duniya dangane da abin da aka samu a bara, a wannan yanayin kamfanin Cupertino ya sami ACSI ci 82, digo daya na maki daya idan aka kwatanta da wanda aka samu a shekarar 2019. Komawar Apple din ya zarce maki daya na Samsung wanda ya samu 81, Acer 78, Amazon 78, ASUS 77, Dell 77 kuma tare da HP 77.
Wadannan ƙididdigar na duniya ne tsakanin kwamfutoci da allunan, yayin da muke raba maki zuwa allunan Apple da Samsung tie a cikin wannan sutudiyo A cikin kwamfyutocin tafi-da-gidanka, kamfanonin biyu sun ma yi daidai da na sauran, amma a cikin kwamfutocin tebur abin yafi zafin rai. Ya bayyana cewa Apple har yanzu yana da ƙarancin rinjaye a gamsar da masu amfani a Amurka.
Wannan ba komai bane face nazari wanda kai tsaye yake bayar da amsa kan wasu tambayoyi da dama da aka yiwa wasu kwastomomi 14.500 na irin wadannan kayayyaki, musamman 14.698 aka tattauna dasu. Tambayoyin da aka yi a cikin wannan hira sun shafi software na kayan aiki, kwarewar cin kasuwa, ƙirar saiti, ingancin zane da sauti, wadatar kayan haɗi a cikin shaguna, aikace-aikace, gazawar tsarin ko sauƙin amfani da sauransu.
