Na'urorin da Apple yayi tsaya musamman don ingancin kayan, kodayake wani lokacin zamu iya samun wasu matsalolin, saboda sarrafa ingancin da ya gaza ko kuma saboda matsala a cikin kayan ƙera kayan da aka yi amfani da su. Mutanen daga Cupertino yawanci suna kula da matsalolin da na'urorin su ke bayarwa, kodayake wani lokacin yana da matukar wahala a gare su su gane shi (kamar dai ba mutane bane) wani abu wanda yawanci yakan ɓata masu amfani da aminci sosai. Ofaya daga cikin matsalolin da suka haifar da mafi yawan ciwon kai ga Tim Cook shine MacBook Pro tare da allon ido, allon da ɗauke da wuraren nuna kyama kuma aka yi masa baftisma a matsayin #staingate.
A zahiri, matsala mai girma ce yawancin masu amfani sun shiga shafin Facebook don raba abubuwan da suka samu har sai daga ƙarshe Apple ya ƙaddamar da shirin maye gurbin don canza allon ba tare da wucewa cikin akwatin ba. Matsalar da ta nuna ana iya gani a hoto a saman wannan labarin, yana nuna wasu tabo musamman a gefen gefuna, kodayake ana iya ganinsu ko'ina a allon.
Mutanen daga Cupertino sun yanke shawarar tsawaita wannan shirin maye gurbin kyauta na wasu 'yan watanni, shirin da zai kasance ga duk masu amfani da abin ya shafa har zuwa 16 ga watan Oktoba na wannan shekarar. Duk waɗannan masu amfani da abin ya shafa su tuntuɓi AppleCare, nemi alƙawari kai tsaye a kowane Apple Store ko tuntuɓi ta gidan yanar gizon don neman canjin rukunin MacBook Pro da abin ya shafa. Idan mai amfani ya gaji da jiran bayani a hukumance, kamfanin na Cupertino yana ikirarin cewa zai dawo da kuɗin da da sun biya a lokacin.
Barka da yamma:
Na yi magana da AppleCare kwanakin baya kuma sun gaya mani cewa babu wata matsala ta hukuma ko shirin da zai maye gurbin kwayar ido. Ina da Macbook Pro 2015 kuma sun gaya mani cewa babu wani abu da hukuma.
Me yakamata ayi a wannan harka ???
Na kira, sun bude lambar kara, yanzu sai in tafi shago mafi kusa (kilomita 360). Ba a san shi tabbatacce idan ya faɗi a ƙarƙashin garanti ba ko a'a.
Tabbas 'tsayayyen' ba a magana, babu wani shirin maye gurbin hukuma.
Idan wani ya yi kwangilar bayanan hukuma kuma koda kuwa hanyar haɗin aiki ce, za mu kasance da sha'awar hakan.
Idan na yanke shawarar ƙirƙirar gidan yanar gizo na haɗin gwiwa a Spain don wannan matsalar, zan sanar dashi daga hanyoyin shiga kamar wannan.