I-Apple iyaqhubeka nokuba kulo nyaka enye yezinkampani ezinenani elikhulu emakethe ngabasebenzisi kanye nokukhonjisiwe idatha eyabiwe namuhla yi-United States Customer Satisfaction Index. Kule mininingwane sithola umbiko obeka ama-Apple's Macs kanye ne-iPads njenganenani elikhulu kakhulu labasebenzisi.
Ngalo mqondo, kufanele kuthiwe i-Apple ilahlekelwa yiphuzu elilodwa kumaphuzu omhlaba wonke uma iqhathaniswa naleyo etholwe ngonyaka odlule, kulokhu Inkampani yaseCupertino ithole amaphuzu e-ACSI angama-82, ukwehla kwephoyinti elilodwa kuqhathaniswa nalokho okutholwe ngo-2019. Isilinganiso sokwaneliseka kuka-Apple sidlule leso se-Samsung ngama-81, Acer 78, Amazon 78, ASUS 77, Dell 77 kanye ne-HP 77 ngephuzu elilodwa.
Lezi zilinganiso zisemhlabeni wonke phakathi kwamakhompyutha namathebulethi, njengoba sihlukanisa amaphuzu abe amaphilisi we-Apple ne-Samsung tie kulesi situdiyo. Kuma-laptops, womabili amafemu nawo aqhathaniswa nakwezinye, kepha kumakhompyutha wedeskithophu into inolaka kakhulu. Kubonakala sengathi i-Apple iyaqhubeka nokulawula kancane uma kukhulunywa ngokwaneliseka komsebenzisi e-United States.
Lokhu akuyona nje into ngaphandle kocwaningo oluthola ngqo ekuphenduleni imibuzo eminingana eyenziwe kumakhasimende angaba ngu-14.500 14.698 alolu hlobo lwemikhiqizo, ikakhulukazi abangu-XNUMX XNUMX okwabuzwa kubo. Imibuzo ebuzwe kule ngxoxo iphathelene nesoftware yemishini, ulwazi lokuthenga, ukwakheka kwesethi, ikhwalithi yemidwebo nomsindo, ukutholakala kwezesekeli ezitolo, izinhlelo zokusebenza, ukwehluleka kohlelo noma ukusebenzisa kalula, phakathi kokunye.
