Abakwa-Apple bakhiphe ukuxolisa kwabo kuleli sonto emndenini obonakala sengathi uthole i-FaceTime bug kanye nabo bonke abasebenzisi abathintekile yile nkinga. Iqiniso ukuthi uma sekuvele lesi sinqumo, abezindaba abaningi bahlasela i-Apple ngaso kodwa impendulo yakhe enkingeni yashesha kukhubaza isici sokushaya iqembu se-FaceTime.
Kwakungelula neze ukukhiqiza kabusha isiphazamisi ngoba kwakudinga izinyathelo ezithile zangaphambilini manje okuwubuwula ukuzikhumbula ngoba akunakwenzeka ukusebenzisa i-FaceTime eqenjini, kepha okubalulekile ukuthi inkampani enoTim Cook oshayelayo iye ngokusemthethweni wakudlulisa lokho ngesonto elizayo inkinga ingaxazululwa lokho kuvumela noma ngubani ukuthi ashayele omunye umuntu futhi ezwe ukuthi umbhobho ubamba ini ngaphandle kokuphendula ucingo futhi bazoyivuselela insiza futhi.
Isitatimende esisemthethweni se-Apple sifinyelele kwifayela le- I-CNBC futhi kwaba ekhishwe nguTim Cook uqobo:
Sibonga umndeni wakwaThompson ngokubika isinambuzane. Siyaxolisa kakhulu kubathengi bethu abathintekayo nakubo bonke labo abathintekayo ngokuphepha kwabo. Sithokozela ukubekezela kwawo wonke umuntu njengoba siqedela le nqubo.
Manje kufanele silinde kuze kube yisonto elizayo ukubona ukuthi bafika ngesikhathi yini ukuxazulula le nkinga edale isiyaluyalu esingaka. Ibuye ivumele i-Apple ukuthi yazi ukuthi kufanele buyekeza ngokuningiliziwe imibiko emayelana neziphazamisi noma ukwehluleka okuthunyelwa abasebenzisi bakho Njengoba kulokhu kungenzeka ukuthi isiphithiphithi sigwenywe ngokunaka umndeni wakwaThompson, okuyibona ababika lesi sinqumo ezinsukwini ezimbalwa ngaphambi kokuba kuvele obala.
