It has come to light surprisingly - it is not normal for internal company documents to leak - Apple's policy on dead pixels for replacements and repairs.
Un dead pixel is a pixel faulty not responding as it should on a screen LCD, En a CCD or on a sensor CMOS in a digital camera. The term "dead pixel" is often used as a synonym for "defective pixel", but also other more specific terms. A permanently lit white pixel is known as a "hot pixel" and a solid color pixel (red, green or blue) is called a "stuck pixel".
As there are Macs from 11.6 to 27 inches -30 of the Apple Cinema Display-, these are the scales:
- 11.6 to 15.2: repaired or replaced from 4 whites, 6 blacks and 8 in combination.
- 17-20 - Repair or replace from 5 whites, 7 blacks and 9 in combination.
- 22-30 - Repair or replace from 9 whites, 11 blacks and 16 in combination.
Source | 9to5Mac
Hello, it must be under warranty for the replacement of the screen?
With what they cost, Apple products should not have any damage to their screens. An average brand is forgiven Apple no. I bought the new 16 ”MacBook Pro and found a black dot, which I think is a dead pixel, I already made the claim and I am waiting for you to confirm. I am from Argentina.
Good evening, did you have an answer about that question you made? Thanks a lot