Format crash when importing photos to macOS Photos

It is possible that this does not happen to you now or even never happens to you on your Mac, and it is that it is a failure that is not common at all but It does appear to multiple users when they try to import photos to the Mac using the Photos application.

This can be due to several reasons, but the main one would be directly related to the new incorporation of the HEIF and HEVC formats, something that obviously can be solved in a simple way when it shows us the message that the original image is not supported and we update to the latest version of macOS.

The main thing in this case is that we have all the updated software, both on the Mac and on the iPhone, iPad or iPod Touch. In this case, what we can do is check for pending updates, opening the App Store> Updates. once I do this, what we can do is directly access the iPhone settings and modify in Settings> Camera> Formats support for these new HEIF and HEVC formats. If you use RAW images in Photos, be sure to run the latest RAW compatibility update for digital cameras.

In any case, repeat that it is not a widespread failure and therefore it is important to be clear that the synchronization and import of our photos in the Photos application of macOS High Sierra, is fully functional. The new photo formats to take up less space and the suite of improvements in the Apple Photos application is more than efficient in most cases and few experience problems. On the other hand, it is possible that when performing the format conversion automatically on some occasion it may give us an error, in those cases you have to check that everything is updated and restart Photos app if photos are not imported.