We normally have 15 working days to return a product bought in the Apple online store or in physical stores, but with the arrival of the Christmas holidays the Cupertino company lengthens the return times for its customers.
In this case, it is something that usually happens every year and it is normal that we have a little more time in the purchases that we make these months of November, December and early January. In any case the return period ends on January 20 during these days, so it's great.
Apple's own website is responsible for providing us with this information in the specific web section in case it happens to us or at the time of buying any device the seller did not notify us of it. If we go to buy a product in the online store or in any official Apple Store we have these return conditions:
The term for the return of items purchased in the Apple Online Store that the customer receives between November 14, 2018 and January 6, 2019 ends on January 20, 2019. For all purchases made after January 6, 2019, the Standard Returns Policy will apply.
This is something that also happens in other shops and stores, so it is a common practice during these dates. What you have to keep in mind is that purchases made from the same day, January 6, 2019 they have the usual deadlines for returns, so watch out for it.
