Apple released its apology this week to the family that appears to have discovered the FaceTime bug and to all users who have been affected by this problem. The truth is that once the ruling came to light, many media attacked Apple for it but his response to the problem was immediate disabling the group calling feature for FaceTime.
It was not really easy to reproduce the bug since it required a few previous steps that now it is silly to remember since it is not possible to use FaceTime in a group, but the important thing is that the company with Tim Cook at the helm has officially communicated that next week the problem could be solved that allowed anyone to call another person and hear what the microphone was capturing without it answering the call and they would reactivate the service again.
Apple's official statement reached the CNBC and went issued by Tim Cook himself:
We thank the Thompson family for reporting the bug. We sincerely apologize to our consumers who were affected and to all those concerned about their safety. We appreciate everyone's patience as we complete this process.
Now we have to wait until next week to see if they arrive in time to solve this problem that has caused so much commotion. It also allows Apple to be aware that they have to further review the reports about bugs or failures that your users send since in this case the commotion could have been avoided by paying attention to the Thompson family, who were the ones who reported the ruling a few days before it came to light.
