Apple and IBM came together to become much stronger in the professional sector as already we tell you in Applelised and now they have just launched the first suite of applications aimed at this sector together.
Apple and IBM start their journey together
Apple Lossless Audio CODEC (ALAC), has sent an extensive press release to the media in which it reports that, in collaboration with IBM, have already distributed the first wave of the IBM MobileFirst for iOS Solutions, a series of applications and services in the cloud that bring IBM's analytics and big data tools to users of iPhone and iPad in the business sector.
As reported by the company itself, these first IBM MobileFirst for iOS Solutions they are already available to customers such as Air Canada, Banorte, Sprint and Citi.
With this first great move Apple and IBM demonstrate their clear intention to 'dominate' the business sector; the first, hand in hand with hardware with the iPhone and iPad; the second, with its professional tools:
This is a big step for the iPhone and iPad in the enterprise, and we are looking forward to seeing the new ways that corporate customers are going to use their iOS devices for work.says Philip Schiller, Apple's senior vice president of Worldwide Marketing. The world of business is now mobile, and Apple and IBM are bringing together the world's best technology with the smartest data analytics tools to help companies redefine the way they work.
What apps make up IBM MobileFirst for iOS Solutions
As announced Apple Lossless Audio CODEC (ALAC), In a press release, this first wave of applications launched is made up of:
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Plan Flight (travel and transportation) focuses on the biggest expense of all airlines: fuel. It also allows pilots to check schedules, routes and the flight plan in advance, as well as report problems during the flight to ground personnel and make the best decision on excess fuel.
• Passenger + (travel and transportation) allows the crew to offer personalized services to each passenger during the flight at an unprecedented level, such as special offers, flight reservations and luggage information.
• Advise & Grow (banking and financial services) brings banks closer to their small business customers, with secure authorization to access customer profiles and competitor analysis. It also allows them to provide personal advice based on analytics data and secure transactions.
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Trusted Advice (banking and financial services) allows advisers to access and manage client portfolios, have a great vision thanks to predictive analytics - in the client's offices or in a cafeteria, without the client having to go to the adviser's office— , with full capacity to test recommendations with sophisticated simulation tools and carry out secure transactions.
• Retention (insurance) allows agents to access customer history and profiles, including risk assessments and alerts, smart reminders and recommendations for next steps, as well as perform key transactions such as collecting electronic signatures and premiums.
• case advice (public administration) addresses the problem of workload and support for social workers who make important decisions on the spot for each family or situation. The solution adjusts case priorities based on real-time analysis and assesses risks based on predictive analysis.
• Incident Aware (public administration) makes the iPhone a key element for crime prevention, giving law enforcement agencies real-time access to maps and videos of the scene of the events, information on the status of the victims, risk warnings and histories criminal. In addition, it allows to request reinforcements or support services in an optimal way.
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Sales Assist (retail) allows salespeople to view customer profiles, make recommendations based on current and past purchases, check stock, locate items, and ship products from the store.
• Pick & Pack (retail) combines proximity technology with internal inventory systems to transform the way you fulfill orders.
• Expert Tech (telecommunications) uses native iOS capabilities, such as FaceTime, to facilitate access to location services in order to optimize routes and thus offer superior face-to-face service, solve problems more effectively, and increase productivity and customer satisfaction. client.
Apple + IBM: services provided
In addition to this first application package available for the banking, commerce, insurance, financial services, telecommunications, public administrations and airlines sectors, the partnership between IBM and Apple for business It is completed with a whole series of services also specified in the press release to which we are mentioning:
• Mobile Platform and Enterprise Integration: Based on IBM's experience in consulting around the world, in customer experience design and enterprise systems integration, from analytics, workflow and cloud storage to management, security and integration of large-scale devices. Enhanced mobile device management includes a private app catalog, transaction and data security services, and a productivity suite for all IBM MobileFirst for iOS Solutions. In addition to the software solutions on the local network, all these services will be available on Bluemix, IBM's development platform on the IBM Cloud Marketplace.
• Supply, Activate and Manage- Streamlined and comprehensive management of provisioning, deployment, and large-scale lifecycle management along with enterprise cloud security solutions, device management, and data and process integration. IBM Global Financing leasing options and services enable organizations to have the latest versions of their devices at all times.
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AppleCare for the Enterprise: Offers IT departments and end users 24-hour support for their devices with Apple's renowned technical support team, as well as on-site repairs from IBM.
