Apple is sued because two-factor authentication is too slow

Two-factor authentication at Apple

Apple faces a class action lawsuit accusing you of having a harmful two-factor authentication service for users, as the process is too slow. In the opinion of these users, Apple should improve security, to avoid having to resort to this method. Additionally, it is mentioned that this method cannot be reversed in an Apple account, after the first 14 days.

This lawsuit has been filed by Jay brodsky, Claiming that Apple does not obtain user consent to enable two-factor authentication. It also alleges the loss of daily time each time we access Apple services.

In Brodsky's lawsuit, Apple is said to:

imposes a strange registration procedure that requires the user to remember the password and have access to a trusted device or trusted phone number

This always happens, even though the device is enabled as a trusted device. The time that the user spends every day connecting to services such as iCloud, to check mail or consult files in the Apple cloud, for example, consumes personal time, which in some cases translates to financial losses.

Also, this service is not optional by Apple. It is essential if you want to use services like Home Sharing or HomeKit Hubs. On the other hand, the lawsuit mentions that the email that Apple sends after signing up for the service does not clearly explain that the decision is irrevocable.

Mail sent by Apple when activating double factor authentication

In addition, the process to register is slow and unclear. 

First, the claimant must enter his selected password on the device on which he is interested in logging in. Second, the plaintiff has to enter the password on another trusted device to log in. Third, optionally, the plaintiff has to select an answer on Trust or Don't Trust. Fourth, the plaintiff has to wait to receive a six-digit verification code on that second device that is sent by an Apple server over the Internet. Finally, the claimant must enter the six-digit verification code received on the first device they are trying to log into. Each login process takes 2-5 minutes or more with 2FA «.

We hope to see the explanations in this regard that Apple has to offer us, although if these actions ensure our security, it does not take more to access our services. Of course, Apple should give full freedom to use or cancel the double factor service.


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  1.   Frederic said

    First. I don't see what date the news is. Very bad.
    Second. How long has the lawsuit taken? Because I keep struggling with this double-factor crap.
    Thank you.