Apple prepares an OSX update to fix the 2013 MacBook Air suspension problems at once

MACBOOK AIR PROBLEM

We have been reading on the Internet for a while now Complaints from users of the new 2013 MacBook Air both the eleven and thirteen inch models regarding freezing of the equipment after putting it in suspension.

Many users have been reporting that after putting computers to sleep, when trying to get them out of this state, they are "frozen" with a screen black not allowing the user to do anything.

Apple has been working from the beginning to be able to detect what is causing this problem and thus be able to provide a solution as soon as possible to its customers. Some time ago those from Cupertino released a firmware update to solve the problem, but the fact is that we have learned that it has not been solved in all the existing cases. I personally have a MacBook Air from the end of 2013 and I have been lucky in this because for now I have not jumped this type of error.

Today we inform you that Apple is preparing an update of the OSX system to end once and for all with the problem that some of these computers continue to experience. Keep in mind that when the equipment enters this loop, it is necessary to completely turn off the computer by pressing the power button for a time greater than 5 seconds, so we can generate other types of problems if we do that in a way continued without counting the lack of productivity that this implies.

It seems that the problem comes from the sensor that detects that the equipment's lid is reopening, so reprogramming this sensor has been studied taking into account its “special” operating mode.

A representative of Apple technical support has confirmed that a final solution for this problem will arrive in the next OS X Mavericks update, 10.9.2. Likewise, a developer has been able to verify that the beta 4 of OSX 10.9.2 makes use of a modification of the behavior of the computer's power button to partially solve the problem.


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  1.   Enrique said

    The problem I have is that in use, it freezes for a few seconds and then works again. I don't know if the same thing happens to other users.

  2.   olam said

    I have a macbook pro with yosemite, and cdo is suspended and I want to use it again it freezes and I have to turn it off and on again, I would like to see how to solve this problem

  3.   Dorian Palacio Garcia said

    Mine looks like when the screen is broken, but after a while it returns to normal