Nobody is perfect. Not much less Apple, and its devices. Manufacturing errors they may appear from time to time. But what we are clear about is that if a problem arises with them and the fault lies with the company, they will not leave you lying. First they try to solve it via software, and if they don't get it, then free repair on edge and ready.
This is what they are going to do with the charging error detected in some units of the Apple Watch Series 5 y Apple WatchSE. First they released a new version of watchOS 7.3.1 yesterday to fix it. If the device continues to fail, Apple has already enabled a free repair program for this failure that has been detected in some specific units when charging the Apple Watch.
A few days ago Apple detected that some Apple Watch series 5 and Apple Watch SE they did not load when connected to the charger after going into "battery saving" mode. Just yesterday the company released a new version of watchOS 7.3.1 to solve this problem.
With a support documentApple describes the bug, which affects "a very small number of users," according to them. Apple explains that the affected units have a problem with charging after the Apple Watch went into mode «Battery saving«.
The company explains that such an update may not solve the problem. If after spending half an hour with the Apple Watch on the charger, the charging process has not started, once updated to watchOS 7.3.1., the user should contact Apple Technical Support and explain the problem.
Apple has already enabled a repair service price quotation for this error. You must send your device to Apple, and it will be repaired at no cost as quickly as possible.
