IMac retina 5k screen flickers when using Outlook on macOS 10.14.6

Outlook on Mac

Several users were reporting it, and Microsoft has confirmed the error that is caused by certain incompatibility. The display of the iMac, especially the iMac retina 5k blinks, when we run Outlook on macOS 10.14.6.

It is one of the first bugs to be reported between these two systems. Apple and Microsoft reached an agreement months ago to enhance Microsoft Office applications on the Mac operating system. However, this problem is serious, as many Mac users use as mail client Microsoft Outlook. Furthermore, neither Apple nor Microsoft plan to fix the problem in the short term.

At this point Apple has identified the problem, but it's not a simple problem you plan to fix in Mojave. Therefore, users will have to wait for macOS 10.15 Catalina or downgrade to a version prior to macOS 10.14.6. On the other hand, Microsoft thinks the solution to this problem. it's at the system level and they can't do much.

Outlook 2016 for Mac

Outlook 2016 for Mac

In any case, users have found a temporary solution, to avoid having to change the version of the system, this being a very expensive task. The solution is to run the application in low resolution mode. The first will be restart the Mac, so that the screen stops flashing. Later, to carry out this option, we must do the following:

  • Go to the folder Applications. You will find it in the finder. You can also access it from Spotlight, by pressing Cmd + space.
  • Find the Outlook app and press the secondary button.
  • Press on «Read information» y
  • Click on "Open in low resolution"

After performing these actions, the application it will look more blurry, but it can be used. As we anticipated, macOS Catalina should solve this problem. Apple is scheduled to release the final version of Catalina in the middle of the month. We are waiting to know how Microsoft Outlook is running in Catalina's betas, to see if Apple has solved the current problem today.


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