Apple usually carries out this type of replacement or repair program for its equipment when they show a generalized failure in the hardware of the same. In this case we are talking about changes in a repair program that has been active since 2015 and that this officially ended at the end of 2016 but that Apple extends to some of the models that could be affected.
The failure that these 15-inch MacBook Pro Retina showed They are related to the graphics cards of some of the computers produced between 2011 and 2013. In this repair program Apple clearly explains the problem and the solution: Apple has found that a small percentage of MacBook Pro systems may experience distorted image or no image problems, or may restart unexpectedly. These MacBook Pro systems were sold between February 2011 and December 2013.
Now Apple has removed from the list some of the 15 ″ Retina MacBook Pros that appeared on the list, These are the teams they have eliminated:
- Early 15 2011-inch MacBook Pro
- Late 15 2011-inch MacBook Pro
- Early 17 2011-inch MacBook Pro
- Late 17 2011-inch MacBook Pro
The list of computers that can access the repair program has been modified on May 19, 2017 and by this Apple means that the Macs or most of them have already gone through the program and it is not necessary to continue offering the service. The equipment that follows in the repair program are:
- The 15-inch MacBook Pro Retina from Mid 2012
- The early 15 2013-inch MacBook Pro Retina
If you have problems with your equipment that affect the graphic quality or have some kind of problem with the video, don't hesitate and contact Apple, an Apple Authorized Service Provider or in own website Since they will repair your MacBook Pro for free. In the case of having the repair carried out previously in an official distributor or an Apple store paying the user, the company will refund the money.
Hello, my MacBook Pro retina which is from mid 2012, it always happened that it has ghost images when they have been on the screen for a long time, it also had two white dots, but they are not dead pixels. Do you think this will be covered by this repair program?
And what if I have already made the repair but it still gives the same problems, I take it to repair again?
It is clear that I would take it again saying that the problem has not been fixed. One question, have you detailed what they have repaired or what parts have changed? It would be interesting to know what the repair consists of.
Thank you