User sues Apple in reference to 27 ″ iMac screens

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An Apple user in Idaho quite annoyed with his 27 ″ iMac has decided to start a class action lawsuit against Apple because after much searching for a computer to act as multimedia center and work for his home backed by Apple's promise of a computer with a long productive life, he decided to buy an iMac

Well, it turns out that after the one-year standard warranty offered by Apple ended, the screen began to darken to such an extent that, according to the user's own words, it was useless and the be able to navigate normally or just watch movies on the iMac.

The lawsuit includes all those iMac purchased from 2009 to December 2012 that integrate LG screens. The lawsuit stipulates a required amount of $ 5 million in damages.

Although it is true that in the US the law allows only one year of warranty, it seems to me that in a within 18 months It is unfortunate that a screen on a computer like the iMac has so many problems that lead a person to sue Apple for this reason, since according to what has been learned, the Apple SAT asked for an amount of around $ 500 for its repair .

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Rasmussen claims that, the screen went dark by as much as 50%, the iMac became nearly useless for watching movies, and made basic web browsing difficult. He complained to Apple, which replied that a repair would cost more than $ 500, however the defect arose after the expiration of a one-year warranty on the product.

The failure of the 'old' iMac is well known, where it is accumulated dust and condensation behind the screen after a long time, an endemic failure in this team that we hope will not be repeated if Apple does not want to see more cases like this.

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More information - Firmware update for the SMC of the latest iMac

Source - MacRumors


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  1.   Piriot said

    Precisely because of the spots on the screen of my 2010 iMac, apple will replace it with the current imac, yes, I have the apple care

  2.   Luis said

    The same thing happens to me and another friend, our imacs are full of stains ... it is a shame that they have not replaced the equipment with others, being a factory fault. Almost 2000 euros was worth the iMac, it is not exactly a trinket ...

  3.   Lex said

    I had the same stains, I disassembled the panel and opened it, until I found the part that had the stains and cleaned with isopropyl alcohol

  4.   Fran said

    "Let's hope it won't happen again"
    Well personally, I do not know any "old" iMac that does not have that failure, in x or y degree (mine included ..) or that of condensation (gray spots, very easy to repair (not so much to solve), the glass is cleaned and herring) like the other case, the one with the brown stains (much more difficult to fix since it accumulates between the internal crystals of the lcd and you have to be very careful when opening it so as not to run out of screen)

  5.   read more said

    Apparently it is already common that when the 1 year mac warranty expires, the 27 ″ iMac start to fail, mine after 2 months does not turn on, I am waiting to see what happens, I have not even finished paying for it and it no longer works