Well, what at first seemed like a leak about the possible closure of One to One sessions in Apple stores, today two days later it is confirmed that Apple will stop providing this service to its future customers. We say future clients because all those who have contracted this service will be able to continue using it, that is, it will no longer be possible to renew it, as well explained by my colleague Miguel Juncos the day this possible elimination of these sessions was leaked.
This service that was available since May 2007, it will no longer be active. Apparently, and without giving any official explanations, the reasons indicated by the media are basically economic, and that is that for Apple it does not seem to be a profitable service and it can also be directly substituted with the number of courses and workshops that are being offered directly in the stores Yes, they have a limited number of places and it is possible that many of us do not benefit from the day they are held.
It really is a service that, although it is true, may be useful for some users, it was less and less in demand. It is true that when a user went from PC to Mac and had a lot of information on that PC if it could be useful to make the change without losing details sessions to learn how to use iPhoto, GarageBand, iMovie, iTunes, Pages, Keynote, Numbers, Aperture, Final Cut Pro and others, but we have more and more information at our fingertips and it is evident that this service was lagging a bit on the sidelines.
Rumors about the possible disappearance of "One to One" came a couple of days ago and it is already confirmed that Apple will not continue with this service.
Well, it seems very bad to me, apple differs from its competitors by its customer service, which is very good, if we load, which leads to excellence, we go wrong. Even if it was paying, it was a great option to enter the Mac world.
Especially for the elderly.